405 W Superior St, Ste 707 Chicago, IL 60654
Omnichannel for Customer Service Automation for a US-based Manufacturing Company
CGIAR is a France-headquartered non-profit organization and a global research partnership working towards a food-secure future. The organization is dedicated to reducing poverty, strengthening food and nutrition security, and upgrading natural resources and ecosystem services.
We built a custom CRM for a Non-profit Solution for CGIAR Systems Organization using Microsoft Dynamics CRM for Sales. The solution streamlines and automate various organizational processes such as donation tracking, donor nurturing volunteer management and fundraising management.
With a custom Microsoft Dynamics 365 Nonprofit CRM, CGIAR is now able to deliver better levels of service to its partners, donors, and others in the network. The organization is also observing a noteworthy decline in its internal costs as most of the manual processes are now automated. As a result, CRM for Nonprofit in a secure Microsoft environment is paving the way for the leaders to make smarter decisions, and the level of resources going directly to beneficiaries has drastically increased.
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INDIANA: 201 N Illinois Street, 16th Floor South Tower Indianapolis, IN 46204
ILLINOIS: 405 W Superior St, Ste 707 Chicago, IL 60654