Problems You May Face in Order Management

Many businesses have the same kinds of problems with order management. They can slow down your work and hurt customer relationships.

Issue Challenge Impact
Manual order entry and approval take a long time Order Processing Delays Orders ship late and you might lose some sales
Mistakes in order entry or systems not talking to each other Inaccurate Order Data Wrong orders go out and costs can rise
Order management and inventory systems are not connected Inventory Misalignment You run out of products or keep too much in stock
Managing many prices, discounts, and promotions is difficult Complex Pricing and Discounts Billing mistakes happen and customers may lose trust
Customers or staff cannot see order status easily Lack of Visibility into Orders Customers get less happy and support teams get busier

Examples of Business Central Order Management in Use

This system can help solve these issues. Here are some ways it works in real life.

Features Scenario Solution
Automated Order Processing Automated Order Processing Wholesale distributor with lots of manual order entry errors Automated order processing workflows
Integrated Order and Inventory Integrated Order and Inventory Retailer often out of stock because orders and inventory don’t match Integrated order and inventory management
Real-Time Order Real-Time Order Tracking E-commerce business wants customers to track their orders Automated pricing, discounts, and promotions
Centralized Returns ManagementCentralized Returns Management Lots of returns and confusing return process Centralized returns and reverse logistics management
Discover Real-Life Benefits

What Business Central Order Management Services Include

Automated Order Processing

  • System enters and checks orders automatically
  • Orders from all sales channels are managed in one place
  • Approval steps can be set up to fit your business

Real-Time Order Tracking and Fulfillment

  • You and customers can always see order status
  • The system sends updates and notifications automatically
  • Shipping carrier integration for easy fulfillment

Pricing, Discounts, and Promotions Management

  • Prices and discounts adjust automatically
  • Promotional rules are applied every time
  • You get clear reports on pricing and revenue

Compliance and Quality Control

  • Inventory updates every time an order is placed
  • System decides which orders get filled first
  • Helps you handle backorders and split shipments

Returns and Reverse Logistics Management

  • All returns go through one process
  • Returns connect with inventory and accounting
  • You see trends and costs for all returns
Explore Service Offerings

Integration Services with Dynamics 365 Business Central

It is important for your warehouse system to work with other tools you
use. Here’s how we make those connections.

Integration with Power BI

  • It is important for your warehouse system to work with other tools you use. Here’s how we make those connections.
  • Watch key metrics as they change (right as things happen)
  • Use these insights to help you decide what to do next
Integration with CRM Systems
  • See all customer interactions and order history in one place
  • Help your team provide faster and more accurate customer service
  • Identify when to offer other products to existing customers

Integration with E-Commerce Platforms

  • Manage orders from all your online channels together
  • Keep inventory and pricing the same everywhere
  • Process orders faster and avoid double entry
Integration with ERP Systems
  • Share data between Business Central and other ERP systems
  • Avoid entering the same data in multiple places
  • Keep your business information accurate across all departments
See Integration Solutions

Additional Services

We support you from start to finish and help you keep improving.

Consulting and Strategy Development

  • Our team reviews your current order management (how you do things now)
  • We help you make a plan to improve your process
  • We stay with you for ongoing help and support

Customization and Implementation

  • We adjust Business Central to fit your business
  • Our team installs and sets up everything for you
  • We provide training and help your team adjust to the new system

Support and Maintenance

  • 24/7 technical support when you need it
  • Regular updates and system checkups
  • We watch the system performance and fix issues early

Data Migration and Integration

  • Move your data from older systems safely
  • We check and clean your data before moving it
  • Connect Business Central with your other business systems
Connect with Our Experts

Need help with automated order processing, order tracking, or managing pricing?

We are here to support you. We will help you set up Business Central to match your business.

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